Welcome to the M-Attendance website / App (the “Site / App” / “M-attendance”), operated by Moksha Solutions, a company that is recognized as a promising Enterprise Software Solution company. We share your concern about the protection of your personal information online. This privacy policy (“Policy”) describes how we manage the privacy of the personal information that we collect online in reference with our Site / App. Our visitors have the complete right to know what information we collect and how it is being used. Our Policy is relevant upon all the services and products offered by us. It is based upon the principle of security, choice, notice, access, data integrity and enforcement. Your acceptance of our Policy by registering or visiting the Site / App represents your consent to us for collecting the information. According to the Policy, you also express your consent for the use and disclosure of the visitors’ personal information. Using this Site / App, you also agree to abide by our Terms and Conditions (the “Terms”). If you have any queries, you can write to us. Please feel free to send us an Email on [email protected].

Kindly note that we may need to change the Policy from time to time in order to address new issues and to reflect changes on the Site / App or in the law. We reserve the right to make any changes to the Policy or to revise it, and your continued use of the Site / App following any changes to this Policy will mean that you agree to and accept such changes. Therefore, please bookmark and review this page periodically to assure familiarity with the most current version of the Policy. All changes to the Policy will be posted here so that you will always know what information we gather, how we might use it, and when and how we will disclose that information. To know of any such updates in the Policy, you can check the last revised date posted on the top of this page. If due to such changes, you decide that you want to delete any portion of your personal information from our database, please notify us at [email protected].

Collection of information

The various ways we use for collection and usage of information are:

Information through registration

Information is collected from our users when they register at M-Attendance. Registration is required when creating an M-Attendance account, using any M-Attendance service or promotion. We collect general information like your name, Email address and password of your M-Attendance account. Customer data is maintained differently for our SaaS customers, the management of which is explained further.


Some cookies are sent by the website / App to your device in order to identify your browser. Cookies are small strings of characters, which are used for user authentication. Also, they work for improvement of the service quality through tracking of user’s choice and storage of user’s preference.

User communications

At the time you carry out communication or send Email through M-Attendance, some communication may be retained for processing your inquiries. This helps us improve our services and also respond better to your request. We process at M-Attendance the information for multiple purposes in order to offer good results to the users. The information is processed for:

  • Aggregation of patterns, trends, and statistics of the users.
  • Audit, research and analysis for protection, maintenance and improvement of services.
  • Use of data for marketing. However, at any point, the data will NOT be shared with any third party without the express consent of the user.
  • Personalization of various offers and products offered by us and our trusted business partners to registered users from time to time.
  • Improving overall services by conducting market research to analyze market trends, customer demographics etc. to perform data analytics.

We collect, process and use information, including personal data that you provide or make available to us when accessing or using our App and Services. Like where you sign up or log in with your account on a third party site (such as your Facebook account or Google account), the personal data that you have provided to the relevant third party site, to the extent allowed by your account settings with the third party site or otherwise authorized by you.

We do not use the customer data for any of the purposes other than mentioned above.

Customer Information

We will not share, distribute, review or refer any customer data i.e. host data and information. The customer data is used or reviewed only in case it is required for any support issue, resolving any problem or if required by law as per mentioned in terms of services. Customers are expected to bear the responsibility of keeping the user-id and password secure and confidential.

Data Integrity

The information collected by the Site / App is used only for the purpose it has been mentioned in the Policy. The data collection is stored and processed for ensuring the collection and storage of the personal information of users in order to improve the services. Reasonable steps are taken by the Site / App for ensuring the accuracy and updating of information. In this process, we are dependent on our customers for updating and correcting the information if required.

Access and Update of Information

Every customer at M-Attendance may edit or update the registration information or any other information by editing the user record. You must login to the relevant website / App to update the information in the user profile. Employees of an organization may get the registration information through their HR Administrator. Please send an Email to [email protected], if you want to discontinue your account. Your request for accessing, changing or deleting the information will be considered within 7 days.

Information Sharing

We do not share the information with other individuals and/or companies. The information collected from our users is accessible by the respective registered admin/ employer/ organization and is not provided to any affiliated companies, subsidiaries or business partners.

We collect, process and use information including personal data that you provide or make available to us when accessing or using our App and Services:

  • the information you enter on the App and Services such as your name, birth date, email address;
  • the information corresponding to your access or use of the App and/or Services such as your searches or modifications to any of your settings;

Information relating to your device and the App settings:

We even receive, store and process information, including personal data, when you access or use the App, including but not limited to:

  • device-specific information relating to your device for example your device brand and model, operating system version, device language, unique device identifiers (such as IDFA), and mobile network information (such as your mobile carrier);
  • your Geolocation information, including but not limited to IP addresses used to connect your device to the internet, GPS data and network services data (Precise location information, i.e. GPS and network-based may be collected to aggregate and plot network performance on a map to convey coverage); and
  • application specific information relating to the App for example the application version number, activity on the App, whether you use the App with a smart watch, the date you installed the App onto your device and the date you last used the App.

Additionally, the App makes use of third party libraries, SDKs, APIs and software (as set out in the Acknowledgement pages from time to time) which may also collect additional information. Please refer to the relevant third party’s privacy policy for more information on the third party’s processing of your data.

Location Information

If you are using the M-Attendance Mobile App, your employer may enable location tracking technology for time keeping purposes. The PDPA (Personal Data Protection Act) legal basis for processing this information is the contractual obligation to your employer to perform the Services. You may provide us with your location information. The PDPA legal basis for processing this information is your consent.

Attendance Logs

Through your usage of our time and attendance module, we shall retain and process biometric device logs of the users for the purposes of calculating attendance and payroll using the rules configured by the Customer. The information collected consists of employee- or attendance-id along with timestamps of punches (in and out entries).

Your Privacy when accessing Third Party content and resources

Some parts of the App and Services implement Google Maps API(s). Your use of such parts of the App and/or Services which implements Google Maps API(s) is subject to Google’s Terms of Service and Google Privacy Policy, as may be updated from time to time.

Public Forums

There may be blogs, chat rooms and bulletin boards on the Site / App. The personal information selected for submission in such a forum can be collected, read or used by other visitors of the forum. This may be used also for sending inexplicit content to you by fraudulent users. We will not hold the responsibility of protecting the personally identifiable information that you choose to submit in the forums.


We use hi-tech security measures for maintaining the accuracy, protecting customer data from unauthorized access and ensuring appropriate use of the data. As the modern web browsers are also used for accessing the service, the robust transport layer security technology is used for protecting the customer data through data encryption and server authentication. The technology is capable enough to keep the data safe and secure. The information is available only to the customer who owns it. An advanced security method has been implemented by the website / App for prevention of interference and unauthenticated access. The security method is based upon encoded session identifications which uses firewall and advanced security technology. Some improved security features are availed to the customers for configuration of security settings to a higher level. However, you should also recognize that no method of transmission over the Internet, or method of electronic storage is perfectly secure, and we cannot guarantee 100% security of your information. In addition, because internet communications are unsecure, it is also possible that the information you supply to us or your access of any information via the site / app will be intercepted during transmission. We are not liable for any breach of our systems or interception of our transmission, and we hereby fully disclaim, to the fullest extent possible under law, any liability associated with any claim relating to a breach of security, data or information.

Compliance with Laws

We reserve the right to disclose any information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.

Applicable Laws

This Policy will be governed by and construed in accordance with the laws of India, without regard to any principles of conflicts of law.


The section titles in this Policy are for convenience only and have no legal or contractual effect. Some of the services may be subject to additional terms and conditions regarding privacy and use of information. Your use of those services is subject to those terms and conditions, which are incorporated into this Policy by reference. In the event of an inconsistency between this Policy and any additional posted conditions, the provisions of the additional conditions shall control.

We ensure the maintenance of security and confidentiality of the information during its processing. The information is required to be accessed, used, disclosed or preserved for following reasons –

  • For satisfaction of any regulation, law or legal procedure
  • For enforcing the applicable terms of services
  • For investigation of violation of rules
  • For prevention of fraudulent activities
  • To avoid technical issues
  • For protection against threats to the rights and safety

If we require revealing the personal information in case we need to be involved in selling some or all the assets, a notice is sent to the user before transferring the public information. In such cases, the information is subjected to a different privacy policy further.

Contact Us:

If you have any questions about this Privacy Policy, please contact us: [email protected]